wommerce Word of Mouth and the evolution of commerce

26Apr/100

Online Word of Mouth Marketing Stats

Some more data out from Forrester on the current state of WOMM online indicating the current trends in where WOMM is happening and how.  For example, they help classify the two types of "Influence Impressions" into impressions, activity on social sites, and posts, those that are more permanent like blogs posts, etc.

For impressions across the social medium, it seems currently Facebook is clearly dominating, while for posts, it's a more even mix of methods.

[via Mashable]

23Apr/100

Groupon Raises $135 Million

In yet another example of the amount of support behind group shopping as of late, Groupon has raised a $135 million funding round led by Internet investment group Digital Sky Technologies and Battery Ventures.  They will use the money to expand globally as well as support some internal financials.

This announcement comes closely after the news from LivingSocial that they raised $25 million.

[via Ventureloop]

21Apr/100

Group-Buying Uses Math And Psychology To Drive Sales

Great article over on Business Insider about group shopping's recent success.  In the article one of the points that stood out for us was about how word of mouth is helping to drive this success.

So why has group buying, as a phenomenon, accelerated so quickly? One reason is the ability for a ‘deal’ to go viral to people’s social graph—buyers are encouraged to share that they just took part in a ‘deal’. If I buy something and I tweet it, chances are a portion of you are at least going to click the link.

[via Max Sobol, Josh Kopelman, and Business Insider]

19Apr/100

Group Shopping in China: Tuangou

While group shopping is seeing a resurgence in appeal online in the US with sites likes Groupon and LivingSocial, the concept takes a different approach in China. Tuángòu, has become a popular strategy for shopping in China.  Teams of shoppers coordinate (online or otherwise) and begin to haggle with vendors as a group to get discounted prices.  There isn't one particular online service driving this process but through word of mouth groups form, and more products are sold.   It seems to be primarily buyer driven at this point and benefits from the more bargaining friendly commerce of China, but it will be interesting to see if anyone can harness this phenomenon on demand.

[via The Wall Street Journal and MSN]

16Apr/100

Social Shopping Meets Wishlists

Scordit gives shoppers an outlet to chat about the things they'd like and the things they've gotten (scored).  Taking the idea of wishlists into a more social environment sounds like a great direction.  In the future users will be rewarded for participation with discounts and coupons on products in their lists.

[via Mashable]

14Apr/100

H&M Uses Flash Mob to Sell

H&M coordinated a Flash Mob in downtown San Francisco to promote children's clothes.  The event of course sparked chatter on the internet, videos, etc.  Another innovative way to help drive word of mouth marketing.

[via Mashable]

12Apr/100

LivingSocial Raises $25 Million, Going After Groupon

The group shopping experience is just another extension of word of mouth marketing.  Part of fulfilling the group shopping requirements relies on friends to tell each other about great deals.  Groupon has been having great success in this arena and it looks like they're starting to get serious competition.

[via Mashable]

9Apr/100

Social Media Revolution

7Apr/100

Why do people follow?

Short answer, personal benefit of the inside track.

* those with at least 500 social connections

[via eMarketer]

5Apr/100

Word of Mouth Most Powerful Influence on B2B Purchasing

"91% of B2B buyers read blogs, view videos or listen to podcasts online, and word of mouth is ranked as the most powerful influence on B2B purchasing"

[via iMedia Connection and Forrester Research The Social Technographics® Of Business Buyers ]